There are various reasons why the trades may not be copied correctly, but most of the time it is due to misconfiguration or broker-related issues. In case you are facing any issues, please provide the logs and the description of the issue. You can find the logs in the following locations:Documentation Index
Fetch the complete documentation index at: https://docs.heroncopier.com/llms.txt
Use this file to discover all available pages before exploring further.
- MT4/MT5: Expert and Journal tab.
- cTrader: Automate/Algo and Journal tab.
- TradeLocker/MatchTrader/DXTrade: Click “Help” -> “Copy Logs” in the copier app.