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You can manage your subscription, view your invoices, and update your payment method from the Billing Portal.

Changing your seats

Every cloud account uses one seat: each master account, each slave account, and each hosted EA or cBot.
  • Adding seats: you are charged a prorated amount for the rest of your current billing period.
  • Reducing seats: seat downgrades are not refunded. Depending on your payment method, the unused value of the removed seats for the rest of your current billing period may be added to your account as credit and applied to your future subscription charges. Account credit cannot be refunded, transferred, or exchanged for cash.

Add-ons

  • Dedicated Environment: your own dedicated IP and device identity for the cloud accounts you choose. $25/month for 2 accounts, +$10/month for each additional account ($250/year + $100/year on a yearly plan).
See our Refund Policy for details.